- All products are shipped from Melbourne within 2 business days of purchase date.
- You will receive a shipping confirmation email when your item is booked for delivery, which will contain all of your tracking information.
Standard Shipping; Courier / Australia Post - Estimated Shipping Time; 3 to 5 Business Days from purchase date for East Coast and 5 to 10 business days for Western Australia and Tasmania.
Express Shipping; Australia Post Express Post - Estimates Shipping Time; 2 to 3 business Business Days from purchase date for East Coast and 3 to 4 business days for Western Australia and Tasmania.
Please note that our couriers cannot deliver to PO Boxes. If you require delivery to a PO Box, your parcel will be shipped with Australia Post.
How do we ship?
We ship all orders with either Couriers Please, Fastway couriers or with Australia Post registered parcels. Which one of these we use depends on where we are shipping to and which of these providers has the best service in that area.
All orders use registered post with tracking. So, you can track the progress or your parcel at any time.
If you haven’t received your order by the time you think you should have, shoot us an e-mail and we’ll be able to track it for you. Please keep in mind that the providers don’t operate on weekends and the estimated shipping time can vary on the time of year.
We post every order as if it were our own, so we make sure that everything is packed as safely and as protected as can be, we also inspect products before they leave the store to ensure that they are in new condition.
How much does shipping cost?
Shipping rates vary with item size and weight.
Our maximum single item Standard Shipping cost is $9.00 for our Adventure Nappy Backpack and Backpack bundle. Adding small items to your backpack order won’t increase the cost either.
Express Shipping for the same items cost $29.95.
When will my order be sent out?
We aim to ship all orders on the next business day if orders are placed before 9.00pm. As this is not always possible though, all orders not shipped next day will be shipped the day after.
*Shipping times noted are estimates and are generally accurate, but please allow a considerable amount of time if your order is a gift, as we have no control over the couriers and Australia Post.
Do you ship internationally?
We do not currently ship outside Australia.